Legal Documentation
Legal Documentation
Legal Documentation
Legal Documentation
Terms of Service
1.
Applicability
1.
Applicability
1.
Applicability
1.
Applicability
1.
Applicability
These Terms of Service ("Agreement") govern your access to and use of the software platform ("Platform") provided by Arabella Software Pty Ltd ("we", "us", or "our"). By accessing, using, or subscribing to the Platform, you ("you", "your", or "user") agree to be bound by this Agreement.
These Terms of Service ("Agreement") govern your access to and use of the software platform ("Platform") provided by Arabella Software Pty Ltd ("we", "us", or "our"). By accessing, using, or subscribing to the Platform, you ("you", "your", or "user") agree to be bound by this Agreement.
These Terms of Service ("Agreement") govern your access to and use of the software platform ("Platform") provided by Arabella Software Pty Ltd ("we", "us", or "our"). By accessing, using, or subscribing to the Platform, you ("you", "your", or "user") agree to be bound by this Agreement.
These Terms of Service ("Agreement") govern your access to and use of the software platform ("Platform") provided by Arabella Software Pty Ltd ("we", "us", or "our"). By accessing, using, or subscribing to the Platform, you ("you", "your", or "user") agree to be bound by this Agreement.
These Terms of Service ("Agreement") govern your access to and use of the software platform ("Platform") provided by Arabella Software Pty Ltd ("we", "us", or "our"). By accessing, using, or subscribing to the Platform, you ("you", "your", or "user") agree to be bound by this Agreement.
2.
Disclaimers
2.
Disclaimers
2.
Disclaimers
1.
Applicability
2.
Disclaimers
The Platform provides general tools and functionality to support NDIS-compliant operations. While we strive for accuracy and reliability, the Platform does not constitute legal, financial, or health advice and should not be solely relied upon for making any business or care decisions. You should seek appropriate professional guidance for such matters.
The Platform provides general tools and functionality to support NDIS-compliant operations. While we strive for accuracy and reliability, the Platform does not constitute legal, financial, or health advice and should not be solely relied upon for making any business or care decisions. You should seek appropriate professional guidance for such matters.
The Platform provides general tools and functionality to support NDIS-compliant operations. While we strive for accuracy and reliability, the Platform does not constitute legal, financial, or health advice and should not be solely relied upon for making any business or care decisions. You should seek appropriate professional guidance for such matters.
These Terms of Service ("Agreement") govern your access to and use of the software platform ("Platform") provided by Arabella Software Pty Ltd ("we", "us", or "our"). By accessing, using, or subscribing to the Platform, you ("you", "your", or "user") agree to be bound by this Agreement.
The Platform provides general tools and functionality to support NDIS-compliant operations. While we strive for accuracy and reliability, the Platform does not constitute legal, financial, or health advice and should not be solely relied upon for making any business or care decisions. You should seek appropriate professional guidance for such matters.
2.
Disclaimers
2.
Disclaimers
The Platform provides general tools and functionality to support NDIS-compliant operations. While we strive for accuracy and reliability, the Platform does not constitute legal, financial, or health advice and should not be solely relied upon for making any business or care decisions. You should seek appropriate professional guidance for such matters.
The Platform provides general tools and functionality to support NDIS-compliant operations. While we strive for accuracy and reliability, the Platform does not constitute legal, financial, or health advice and should not be solely relied upon for making any business or care decisions. You should seek appropriate professional guidance for such matters.
3.
User Agreement
3.
User Agreement
3.
User Agreement
3.
User Agreement
3.
User Agreement
By creating an account or accessing the Platform, you accept this Agreement and our Privacy Policy. You are responsible for keeping your login credentials secure, and any activity conducted under your account will be considered authorised by you. We reserve the right to suspend or terminate accounts without notice for violations of this Agreement.
By creating an account or accessing the Platform, you accept this Agreement and our Privacy Policy. You are responsible for keeping your login credentials secure, and any activity conducted under your account will be considered authorised by you. We reserve the right to suspend or terminate accounts without notice for violations of this Agreement.
By creating an account or accessing the Platform, you accept this Agreement and our Privacy Policy. You are responsible for keeping your login credentials secure, and any activity conducted under your account will be considered authorised by you. We reserve the right to suspend or terminate accounts without notice for violations of this Agreement.
By creating an account or accessing the Platform, you accept this Agreement and our Privacy Policy. You are responsible for keeping your login credentials secure, and any activity conducted under your account will be considered authorised by you. We reserve the right to suspend or terminate accounts without notice for violations of this Agreement.
By creating an account or accessing the Platform, you accept this Agreement and our Privacy Policy. You are responsible for keeping your login credentials secure, and any activity conducted under your account will be considered authorised by you. We reserve the right to suspend or terminate accounts without notice for violations of this Agreement.
4.
Creation and User Requirements
4.
Creation and User Requirements
4.
Creation and User Requirements
4.
Creation and User Requirements
4.
Creation and User Requirements
4.1
To access the Platform, users must provide accurate and up-to-date personal and business information.
4.1
To access the Platform, users must provide accurate and up-to-date personal and business information.
4.1
To access the Platform, users must provide accurate and up-to-date personal and business information.
4.1
To access the Platform, users must provide accurate and up-to-date personal and business information.
4.1
To access the Platform, users must provide accurate and up-to-date personal and business information.
4.2
You may request to deactivate your account at any time in writing.
4.2
You may request to deactivate your account at any time in writing.
4.2
You may request to deactivate your account at any time in writing.
4.2
You may request to deactivate your account at any time in writing.
4.2
You may request to deactivate your account at any time in writing.
4.3
We may retain certain data as required by law or for compliance and auditing purposes.
4.3
We may retain certain data as required by law or for compliance and auditing purposes.
4.3
We may retain certain data as required by law or for compliance and auditing purposes.
4.3
We may retain certain data as required by law or for compliance and auditing purposes.
4.3
We may retain certain data as required by law or for compliance and auditing purposes.
5.
Privacy and Data Handling
5.
Privacy and Data Handling
5.
Privacy and Data Handling
5.
Privacy and Data Handling
5.
Privacy and Data Handling
5.1
We handle your data in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth), and maintain alignment with NDIS data protection standards. Our data infrastructure complies with ISO27001 and IRAP standards.
5.1
We handle your data in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth), and maintain alignment with NDIS data protection standards. Our data infrastructure complies with ISO27001 and IRAP standards.
5.1
We handle your data in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth), and maintain alignment with NDIS data protection standards. Our data infrastructure complies with ISO27001 and IRAP standards.
5.1
We handle your data in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth), and maintain alignment with NDIS data protection standards. Our data infrastructure complies with ISO27001 and IRAP standards.
5.1
We handle your data in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth), and maintain alignment with NDIS data protection standards. Our data infrastructure complies with ISO27001 and IRAP standards.
5.2
Personal and business data will be stored securely on Australian servers and accessed only by authorised personnel.
5.2
Personal and business data will be stored securely on Australian servers and accessed only by authorised personnel.
5.2
Personal and business data will be stored securely on Australian servers and accessed only by authorised personnel.
5.2
Personal and business data will be stored securely on Australian servers and accessed only by authorised personnel.
5.2
Personal and business data will be stored securely on Australian servers and accessed only by authorised personnel.
6.
Subscription, Billing, Renewal, and Cancellation
6.
Subscription, Billing, Renewal, and Cancellation
6.
Subscription, Billing, Renewal, and Cancellation
6.
Subscription, Billing, Renewal, and Cancellation
6.
Subscription, Billing, Renewal, and Cancellation
6.1
Subscription fees are billed monthly in advance on a per-user basis. All fees are payable within seven (7) days of invoicing.
6.1
Subscription fees are billed monthly in advance on a per-user basis. All fees are payable within seven (7) days of invoicing.
6.1
Subscription fees are billed monthly in advance on a per-user basis. All fees are payable within seven (7) days of invoicing.
6.1
Subscription fees are billed monthly in advance on a per-user basis. All fees are payable within seven (7) days of invoicing.
6.1
Subscription fees are billed monthly in advance on a per-user basis. All fees are payable within seven (7) days of invoicing.
6.2
Subscriptions renew automatically unless cancelled with thirty (30) days' written notice prior to the renewal date.
6.2
Subscriptions renew automatically unless cancelled with thirty (30) days' written notice prior to the renewal date.
6.2
Subscriptions renew automatically unless cancelled with thirty (30) days' written notice prior to the renewal date.
6.2
Subscriptions renew automatically unless cancelled with thirty (30) days' written notice prior to the renewal date.
6.2
Subscriptions renew automatically unless cancelled with thirty (30) days' written notice prior to the renewal date.
6.3
Failure to pay on time may result in account suspension. Reinstatement is subject to settlement of outstanding balances.
6.3
Failure to pay on time may result in account suspension. Reinstatement is subject to settlement of outstanding balances.
6.3
Failure to pay on time may result in account suspension. Reinstatement is subject to settlement of outstanding balances.
6.3
Failure to pay on time may result in account suspension. Reinstatement is subject to settlement of outstanding balances.
6.3
Failure to pay on time may result in account suspension. Reinstatement is subject to settlement of outstanding balances.
6.4
We do not provide refunds for partial use or early termination unless required by law. You may be entitled to a refund or other remedy under the Australian Consumer Law in the event of a major failure.
6.4
We do not provide refunds for partial use or early termination unless required by law. You may be entitled to a refund or other remedy under the Australian Consumer Law in the event of a major failure.
6.4
We do not provide refunds for partial use or early termination unless required by law. You may be entitled to a refund or other remedy under the Australian Consumer Law in the event of a major failure.
6.4
We do not provide refunds for partial use or early termination unless required by law. You may be entitled to a refund or other remedy under the Australian Consumer Law in the event of a major failure.
6.4
We do not provide refunds for partial use or early termination unless required by law. You may be entitled to a refund or other remedy under the Australian Consumer Law in the event of a major failure.
7.
Usage Rights and Restrictions
7.
Usage Rights and Restrictions
7.
Usage Rights and Restrictions
7.
Usage Rights and Restrictions
7.
Usage Rights and Restrictions
You are granted a non-exclusive, non-transferable right to use the Platform as per your subscription level. You must not:
You are granted a non-exclusive, non-transferable right to use the Platform as per your subscription level. You must not:
You are granted a non-exclusive, non-transferable right to use the Platform as per your subscription level. You must not:
You are granted a non-exclusive, non-transferable right to use the Platform as per your subscription level. You must not:
You are granted a non-exclusive, non-transferable right to use the Platform as per your subscription level. You must not:
Share login credentials
Share login credentials
Share login credentials
Share login credentials
Share login credentials
Attempt to reverse engineer or copy the Platform
Attempt to reverse engineer or copy the Platform
Attempt to reverse engineer or copy the Platform
Attempt to reverse engineer or copy the Platform
Attempt to reverse engineer or copy the Platform
Use the Platform for unlawful purposes
Use the Platform for unlawful purposes
Use the Platform for unlawful purposes
Use the Platform for unlawful purposes
Use the Platform for unlawful purposes
Interfere with the Platform's operation or security
Interfere with the Platform's operation or security
Interfere with the Platform's operation or security
Interfere with the Platform's operation or security
Interfere with the Platform's operation or security
Access or attempt to access other users' accounts
Access or attempt to access other users' accounts
Access or attempt to access other users' accounts
Access or attempt to access other users' accounts
Access or attempt to access other users' accounts
8.
Limitation of Liability
8.
Limitation of Liability
8.
Limitation of Liability
8.
Limitation of Liability
8.
Limitation of Liability
To the maximum extent permitted by law, we exclude all warranties except those required by statute. We will not be liable for any indirect, incidental, or consequential loss or damage arising from your use of the Platform, including loss of data or business interruption. Where liability cannot be excluded, it is limited to re-supplying the services or the cost of doing so.
To the maximum extent permitted by law, we exclude all warranties except those required by statute. We will not be liable for any indirect, incidental, or consequential loss or damage arising from your use of the Platform, including loss of data or business interruption. Where liability cannot be excluded, it is limited to re-supplying the services or the cost of doing so.
To the maximum extent permitted by law, we exclude all warranties except those required by statute. We will not be liable for any indirect, incidental, or consequential loss or damage arising from your use of the Platform, including loss of data or business interruption. Where liability cannot be excluded, it is limited to re-supplying the services or the cost of doing so.
To the maximum extent permitted by law, we exclude all warranties except those required by statute. We will not be liable for any indirect, incidental, or consequential loss or damage arising from your use of the Platform, including loss of data or business interruption. Where liability cannot be excluded, it is limited to re-supplying the services or the cost of doing so.
To the maximum extent permitted by law, we exclude all warranties except those required by statute. We will not be liable for any indirect, incidental, or consequential loss or damage arising from your use of the Platform, including loss of data or business interruption. Where liability cannot be excluded, it is limited to re-supplying the services or the cost of doing so.
9.
Warranties and Disclaimers
9.
Warranties and Disclaimers
9.
Warranties and Disclaimers
9.
Warranties and Disclaimers
9.
Warranties and Disclaimers
We provide the Platform "as is" and do not guarantee uninterrupted access, accuracy, or error-free performance. While reasonable efforts are made to maintain up-time and security, we do not warrant that the Platform will meet your operational requirements.
We provide the Platform "as is" and do not guarantee uninterrupted access, accuracy, or error-free performance. While reasonable efforts are made to maintain up-time and security, we do not warrant that the Platform will meet your operational requirements.
We provide the Platform "as is" and do not guarantee uninterrupted access, accuracy, or error-free performance. While reasonable efforts are made to maintain up-time and security, we do not warrant that the Platform will meet your operational requirements.
We provide the Platform "as is" and do not guarantee uninterrupted access, accuracy, or error-free performance. While reasonable efforts are made to maintain up-time and security, we do not warrant that the Platform will meet your operational requirements.
We provide the Platform "as is" and do not guarantee uninterrupted access, accuracy, or error-free performance. While reasonable efforts are made to maintain up-time and security, we do not warrant that the Platform will meet your operational requirements.
10.
Termination
10.
Termination
10.
Termination
10.
Termination
10.
Termination
10.1
We may terminate or suspend your account:
10.1
We may terminate or suspend your account:
10.1
We may terminate or suspend your account:
10.1
We may terminate or suspend your account:
10.1
We may terminate or suspend your account:
For a material breach of this Agreement
For a material breach of this Agreement
For a material breach of this Agreement
For a material breach of this Agreement
For a material breach of this Agreement
If your subscription is unpaid
If your subscription is unpaid
If your subscription is unpaid
If your subscription is unpaid
If your subscription is unpaid
10.2
You may terminate this Agreement with 30 days' written notice prior to your renewal date. Termination does not relieve you of payment obligations accrued prior to the effective date.
10.2
You may terminate this Agreement with 30 days' written notice prior to your renewal date. Termination does not relieve you of payment obligations accrued prior to the effective date.
10.2
You may terminate this Agreement with 30 days' written notice prior to your renewal date. Termination does not relieve you of payment obligations accrued prior to the effective date.
10.2
You may terminate this Agreement with 30 days' written notice prior to your renewal date. Termination does not relieve you of payment obligations accrued prior to the effective date.
10.2
You may terminate this Agreement with 30 days' written notice prior to your renewal date. Termination does not relieve you of payment obligations accrued prior to the effective date.
10.3
We will act reasonably in exercising our termination rights and will endeavor to provide notice where feasible. Termination for breach will generally occur only where the breach is material or persistent.
10.3
We will act reasonably in exercising our termination rights and will endeavor to provide notice where feasible. Termination for breach will generally occur only where the breach is material or persistent.
10.3
We will act reasonably in exercising our termination rights and will endeavor to provide notice where feasible. Termination for breach will generally occur only where the breach is material or persistent.
10.3
We will act reasonably in exercising our termination rights and will endeavor to provide notice where feasible. Termination for breach will generally occur only where the breach is material or persistent.
10.3
We will act reasonably in exercising our termination rights and will endeavor to provide notice where feasible. Termination for breach will generally occur only where the breach is material or persistent.
11.
Intellectual Property
11.
Intellectual Property
11.
Intellectual Property
11.
Intellectual Property
11.
Intellectual Property
All intellectual property in the Platform remains the property of Arabella Software Pty Ltd. You must not reproduce, redistribute, or resell any part of the Platform. Any third-party IP integrated with the Platform is used under appropriate licences.
All intellectual property in the Platform remains the property of Arabella Software Pty Ltd. You must not reproduce, redistribute, or resell any part of the Platform. Any third-party IP integrated with the Platform is used under appropriate licences.
All intellectual property in the Platform remains the property of Arabella Software Pty Ltd. You must not reproduce, redistribute, or resell any part of the Platform. Any third-party IP integrated with the Platform is used under appropriate licences.
All intellectual property in the Platform remains the property of Arabella Software Pty Ltd. You must not reproduce, redistribute, or resell any part of the Platform. Any third-party IP integrated with the Platform is used under appropriate licences.
All intellectual property in the Platform remains the property of Arabella Software Pty Ltd. You must not reproduce, redistribute, or resell any part of the Platform. Any third-party IP integrated with the Platform is used under appropriate licences.
12.
Amendments
12.
Amendments
12.
Amendments
12.
Amendments
12.
Amendments
We may update these Terms of Service from time to time by publishing an amended version on our website or Platform. Continued use of the Platform following an update constitutes your acceptance of the revised Agreement.
We may update these Terms of Service from time to time by publishing an amended version on our website or Platform. Continued use of the Platform following an update constitutes your acceptance of the revised Agreement.
We may update these Terms of Service from time to time by publishing an amended version on our website or Platform. Continued use of the Platform following an update constitutes your acceptance of the revised Agreement.
We may update these Terms of Service from time to time by publishing an amended version on our website or Platform. Continued use of the Platform following an update constitutes your acceptance of the revised Agreement.
We may update these Terms of Service from time to time by publishing an amended version on our website or Platform. Continued use of the Platform following an update constitutes your acceptance of the revised Agreement.
13.
Governing Law
13.
Governing Law
13.
Governing Law
13.
Governing Law
13.
Governing Law
This Agreement is governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales in relation to any dispute arising from this Agreement.
This Agreement is governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales in relation to any dispute arising from this Agreement.
This Agreement is governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales in relation to any dispute arising from this Agreement.
This Agreement is governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales in relation to any dispute arising from this Agreement.
This Agreement is governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales in relation to any dispute arising from this Agreement.
14.
Severability
14.
Severability
14.
Severability
14.
Severability
14.
Severability
If any part of this Agreement is held to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.
If any part of this Agreement is held to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.
If any part of this Agreement is held to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.
If any part of this Agreement is held to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.
If any part of this Agreement is held to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.
15.
Contact
15.
Contact
15.
Contact
15.
Contact
15.
Contact
For any questions about these Terms of Service, please contact:
For any questions about these Terms of Service, please contact:
For any questions about these Terms of Service, please contact:
For any questions about these Terms of Service, please contact:
For any questions about these Terms of Service, please contact:
Arabella Software Pty Ltd
Arabella Software Pty Ltd
Arabella Software Pty Ltd
Arabella Software Pty Ltd
Arabella Software Pty Ltd
Email: info@arabella.app
Email: info@arabella.app
Email: info@arabella.app
Email: info@arabella.app
Email: info@arabella.app
Phone: 02 8859 9830
Phone: 02 8859 9830
Phone: 02 8859 9830
Phone: 02 8859 9830
Phone: 02 8859 9830
Address: Suite 5.03, 33 Argyle Street Parramatta NSW 2150
Address: Suite 5.03, 33 Argyle Street Parramatta NSW 2150
Address: Suite 5.03, 33 Argyle Street Parramatta NSW 2150
Address: Suite 5.03, 33 Argyle Street Parramatta NSW 2150
Address: Suite 5.03, 33 Argyle Street Parramatta NSW 2150